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How we work

Our delivery methodology

A structured, risk-led six-phase framework that takes you from current state to a secure, operable identity security programme — predictably, and without surprises.

Six-phase framework

The MyCybr delivery framework

Every engagement follows this sequence, scaled to your estate's size, complexity and risk appetite. Alternating phases show the rhythm: discover, design, prove, build, hand over, run.

01

Discovery & current-state assessment

Inventory every privileged account, service account, shared credential and existing control. Assess the current platform, versions, integrations and compliance posture, then produce a risk-ranked gap analysis against vendor best practice and your regulatory requirements.

Deliverables: Privileged account inventory · Risk-ranked gap analysis · Compliance mapping · Current-state report
02

Architecture & solution design

Design the target state — topology, high availability and DR, module selection, integration points and a phased blueprint. Every design document is reviewed with your security and infrastructure teams and signed off before configuration begins.

Deliverables: Target-state architecture · Module and edition fit · Integration design · Phased implementation blueprint
03

Proof of concept

Where scope or complexity warrants it, validate the key integration points, custom plugins and connectors and performance assumptions in a sandbox or pre-production environment before full investment is committed.

Deliverables: POC environment · Integration validation · Plugin and connector testing · Stakeholder sign-off
04

Implementation & onboarding

Milestone-based delivery with phased rollout, highest-risk accounts first. We follow your change process, run workshops at each milestone and keep progress reporting transparent. Go-live is planned, tested and controlled, with rollback in place.

Deliverables: Phased account onboarding · Change-management alignment · UAT support · Controlled go-live
05

Knowledge transfer & documentation

A deployment is only successful if your team can operate and grow it. Administrator training, operational runbooks, as-built architecture documentation and a hypercare period are part of every implementation.

Deliverables: Administrator training · Operational runbooks · As-built documentation · Hypercare period
06

Managed support & continuous improvement

After handover, structured managed support: platform administration, health monitoring, incident response, upgrade planning and adoption expansion. Or take the keys and run it yourself — the documentation is built for that.

Deliverables: Platform administration · Health monitoring · Incident response · Programme expansion
How we work

These principles guide every engagement

They define how we design, deliver and operate identity security for our customers.

Certified, not just familiar

Guardian-led, with CDE credentials across PAM, Privilege Cloud, EPM and Secrets Manager, kept current on every release.

Architect-led delivery

Design is reviewed and signed off before anything is built, so what goes live is what was agreed.

Written scope, fixed price

Deliverables, timeline and price in writing before work starts. No open-ended retainers.

Enablement built in

Your team is trained during delivery, so what we build does not depend on us to keep running.

Technology stack

Platforms and tools we work with

Hands-on depth across the Idira platform and the systems it has to integrate with.

PAM platforms

  • Idira PAM Self-Hosted (v12–14.x)
  • Privilege Cloud (ISPSS)
  • PSM · PSMP · HTML5 Gateway · PTA
  • Remote Access / Vendor PAM

Identity platforms

  • Idira Identity (SSO · MFA · WPM)
  • Microsoft Entra ID
  • SailPoint Identity Security Cloud
  • AWS IAM Identity Center

Endpoint & secrets

  • Endpoint Privilege Manager
  • Central Credential Provider · Credential Provider
  • Secrets Manager (Conjur) · Secrets Hub
  • CI/CD, Kubernetes and Terraform delivery

Cloud & access

  • AWS · Azure · GCP
  • Secure Cloud Access (SCA)
  • Secure Infrastructure Access (SIA)
  • Secure Web Sessions (SWS)

Integration & telemetry

  • Splunk · Microsoft Sentinel
  • ServiceNow
  • Active Directory · custom connectors
  • REST and PACLI automation

Expanding into

  • Identity Threat Detection & Response
  • Secure AI Agents
  • Cloud Entitlements Manager
  • Zero Standing Privilege design

Ready to reduce identity risk?

If privileged access is hard to explain or credentials are hard to control, your organisation is exposed. That risk can be reduced with the right design and hands-on delivery.

Talk to an architect
What we walk into

Sound familiar?

The situations that start most of our engagements — in the words we hear them.

Public sector · commercials
“We need it fixed-price. The last engagement ran on time-and-materials for fourteen months.”
Banking · staff augmentation
“Our two PAM engineers are the single point of failure for a bank. We need certified people alongside them.”
Healthcare · managed services
“Nobody notices a CPM failure until an application breaks. We want someone watching it.”
Telecom · upgrades
“The upgrade is two major versions behind and everyone is afraid to touch it.”
Public sector · commercials
“We need it fixed-price. The last engagement ran on time-and-materials for fourteen months.”
Banking · staff augmentation
“Our two PAM engineers are the single point of failure for a bank. We need certified people alongside them.”
Healthcare · managed services
“Nobody notices a CPM failure until an application breaks. We want someone watching it.”
Telecom · upgrades
“The upgrade is two major versions behind and everyone is afraid to touch it.”
Contact us

Need identity security you can trust?

Talk to a certified architect about protecting privileged access, identities and critical systems. The first call is technical, not a sales pitch.